FAQ
What are the minimum system requirements required to view the on-line tutorials properly?
Before Registering for your Free Preview or Subscribing to the slackinteractive.com on-line tutorials, the following minimum system requirements are needed. Without the minimum requirements, the on-line tutorials will not be able to function properly:
Minimum System Requirements (download below)
- Adobe Flash Player version 9 or greater
Please contact us at slackinteractive@slackinc.com with any questions regarding the minimum system requirements.
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Who do I contact to assist with my
subscription's access or technical questions? Please contact our Tech
Support Department at techsupport@slackinc.com or
856-848-1000.
Verify Your IP Address: The
IP address that our server recognizes you are currently using is: '54.166.172.33'
Who do I contact to verify our
subscription's administration email address or subscription ID? Please
contact our Customer Service Department at
customerservice@slackinc.com
or 856-848-1000.
Our institution is having difficulty
accessing some of the content on our network? Please check with your
system administrator and see if you have a proxy server. You should be certain
the proxy does not mask the IP address. If the problem still occurs, please
contact us at webmaster@slackinc.com
How do I purchase a subscription for
my institution? Please contact our Customer Service Department at
customerservice@slackinc.com
or 856-848-1000.
How can I add additional tutorials
to my subscription? Please contact our Customer Service Department at
customerservice@slackinc.com
or 856-848-1000.
My subscription is expiring soon,
how can I continue to have access? Please contact our Customer Service
Department at customerservice@slackinc.com or
856-848-1000 to renew your subscription.
How many users at my institution can
access the content with my institutional subscription? All members of
your institution, including faculty and students, that are connected to your
approved network with access to your subscription IP or IP ranges can access
the content at www.slackinteractive.com.
For additional questions or inquiries,
please contact us at customerservice@slackinc.com or
856-848-1000.
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